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Terms of Service

Last Updated: July 6, 2026

Overview

Welcome to Nidoco (“Nidoco”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, nidoco.com.au, including any products, services, content, and features made available through the website (collectively, the “Services”).

By accessing our website or purchasing products from Nidoco, you agree to be legally bound by these Terms, our Privacy Policy, Refund Policy, and any additional policies referenced on our website.

If you do not agree to these Terms, you should not access or use our website or Services.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • You will use our website only for lawful purposes.

2. Products and Services

Nidoco offers products and services through its online store.

We make every reasonable effort to ensure that product descriptions, specifications, images, and pricing are accurate. However:

  • Product colours may vary depending on your device or monitor.
  • Product availability is subject to change without notice.
  • We reserve the right to discontinue or modify products at any time.

Nothing on our website constitutes a binding offer until your order has been accepted.

3. Orders

When placing an order, you agree that:

  • All information provided is accurate and complete.
  • Payment details are valid.
  • You are authorised to use the selected payment method.

We reserve the right to:

  • Refuse or cancel any order;
  • Limit quantities purchased;
  • Cancel orders suspected of fraud or misuse;
  • Request additional verification before processing an order.

If an order is cancelled after payment has been received, a full refund will be issued using the original payment method.

4. Pricing

All prices displayed on our website are in US Dollars (USD) unless otherwise stated.

Prices may change without prior notice.

Despite our best efforts, pricing errors may occasionally occur. If an incorrect price has been displayed, we reserve the right to cancel or refuse the order and provide a refund if payment has already been made.

5. Payment

Payments are processed securely through trusted third-party payment providers.

Nidoco does not store complete credit card information on its servers.

By submitting payment information, you authorise us to charge the applicable amount for your purchase.

6. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs authorities
  • Weather events
  • Natural disasters
  • Events outside our reasonable control

Risk in the goods passes to you upon delivery.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law (ACL).

Where a product has a major failure under the ACL, you may be entitled to a replacement, repair, or refund.

8. User Accounts

If you create an account with Nidoco, you are responsible for:

  • Maintaining the confidentiality of your login credentials;
  • Restricting access to your account;
  • All activities that occur under your account.

You must notify us immediately if you suspect unauthorised use of your account.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes;
  • Upload malicious software or viruses;
  • Attempt to gain unauthorised access to our systems;
  • Interfere with website security;
  • Copy, reproduce, or exploit website content without written permission;
  • Use automated tools to scrape or harvest website data;
  • Misrepresent your identity or provide false information.

Violation of these Terms may result in suspension or termination of your access.

10. Intellectual Property

Unless otherwise stated, all content on the Nidoco website, including:

  • Logos
  • Branding
  • Product images
  • Graphics
  • Text
  • Website design
  • Software
  • Videos

is owned by or licensed to Nidoco and protected by Australian and international intellectual property laws.

You may not reproduce, modify, distribute, or commercially use our content without prior written consent.

11. User Content

If you submit reviews, comments, photos, or other content to Nidoco, you grant us a worldwide, royalty-free, non-exclusive licence to use, reproduce, publish, and display that content in connection with our business.

You confirm that your submissions:

  • Are accurate;
  • Do not infringe the rights of others;
  • Are not unlawful, defamatory, abusive, or misleading.

We reserve the right to remove content at our discretion.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content;
  • Privacy practices;
  • Products or services provided by third parties.

Accessing third-party websites is entirely at your own risk.

13. Website Availability

While we aim to keep our website available at all times, we do not guarantee uninterrupted or error-free operation.

We may suspend or restrict access for maintenance, upgrades, or operational reasons without prior notice.

14. Disclaimer

To the maximum extent permitted by law:

  • The website and Services are provided “as is” and “as available”;
  • We make no guarantees regarding uninterrupted access, accuracy, or availability;
  • We do not warrant that the website will be free from viruses or harmful components.

15. Limitation of Liability

To the fullest extent permitted by Australian law, Nidoco will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website;
  • Inability to access our website;
  • Purchase or use of our products;
  • Loss of profits, revenue, data, or business opportunities.

Nothing in these Terms excludes any rights that cannot legally be excluded under the Australian Consumer Law.

16. Indemnity

You agree to indemnify and hold harmless Nidoco, its employees, directors, contractors, and affiliates against any claims, losses, liabilities, damages, or expenses arising from:

  • Your breach of these Terms;
  • Your misuse of the website;
  • Your violation of applicable laws;
  • Your infringement of third-party rights.

17. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Changes to These Terms

We may update these Terms at any time by publishing a revised version on our website.

Your continued use of our Services after changes become effective constitutes acceptance of the revised Terms.

19. Governing Law

These Terms are governed by the laws of Australia, including the laws applicable in the State or Territory in which Nidoco operates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Australian courts.

Contact Us

If you have questions regarding these Terms of Service, please contact us:

Nidoco

Website: https://www.nidoco.com.au

Email: abhi@nidoco.com.au

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