Privacy Policy
Last Updated: July 6, 2026
At Nidoco (“Nidoco,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, purchase our products, or communicate with us (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Policy, please discontinue using our Services.
Updates to This Privacy Policy
Information We Collect
Depending on how you interact with Nidoco, we may collect different types of personal information.
Information You Provide Directly
You may voluntarily provide us with information such as:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment and transaction details
- Account login credentials (if applicable)
- Information submitted through contact forms or customer support requests
- Any other information you choose to share with us
Providing certain information may be necessary to access specific features or complete purchases.
Information Collected Automatically
When you visit our website, we may automatically collect information including:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Pages visited
- Time spent on pages
- Referring website
- Cookies and similar tracking technologies
This information helps us improve our website performance and user experience.
Information from Third Parties
We may receive information from trusted third-party service providers, including:
- Payment processors
- Shipping providers
- Marketing partners
- Analytics providers
- Website hosting providers
- Customer support platforms
Any information received from third parties is handled according to this Privacy Policy.
How We Use Your Information
We may use your personal information to:
- Process and fulfill orders
- Deliver products or services
- Manage customer accounts
- Process payments
- Respond to inquiries and provide customer support
- Send order confirmations and service updates
- Improve our website and Services
- Personalize your experience
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
- Send promotional communications where permitted by law
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Keep the website functioning properly
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Measure marketing effectiveness
Most web browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect certain website features.
Sharing Your Information
We do not sell your personal information.
However, we may share your information with trusted third parties when necessary, including:
- Payment processing providers
- Shipping and logistics partners
- Website hosting providers
- Cloud storage providers
- Customer service providers
- Marketing and advertising partners
- Analytics providers
- Professional advisers
- Government authorities when required by law
These parties are only permitted to use your information as necessary to perform services on our behalf or comply with legal obligations.
Data Security
We implement reasonable technical and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Although we strive to use commercially acceptable security measures, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our Services
- Complete transactions
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, we securely delete or anonymize it where reasonably practicable.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
- Request transfer of your information where legally applicable
To exercise these rights, please contact us using the information provided below.
We may request verification of your identity before processing your request.
Children's Privacy
Our Services are not intended for individuals under the age of 13 (or the minimum legal age required in your jurisdiction). We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete that information promptly.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any third-party websites you visit.
International Data Transfers
If you access our Services from outside the country where our business operates, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
By using our Services, you consent to these transfers where permitted by applicable law.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Nidoco
Website: https://www.nidoco.com.au
Email: [abhi@nidoco.com.au]